Contact Us To Get Started. (949) 284-6625 MySite@webandvincent.com

Frequently Asked Questions (FAQ)

What’s your return policy?

Return any of our products or services–no questions asked–within 30 days of project completion.


Do we need to be local?

No, we’ll fulfill all of your business needs anywhere in the world.


Do you have customer service?

Of course! Our friendly and knowledgeable customer service reps are available to answer your questions 24/7/365.


Do you charge my credit card right away?

Yes, to begin work on your project we need some of the funds up front.


Is hacking a problem for my business?

Yes, hacking is on the rise and healthier than ever. We must combat all hacking attempts with key security protocols such as website encryption, complex passwords, rapid code patches and updates, and restricted access to important website files.


How long will it take to develop a new website?

Fresh Websites can typically take 3-6 weeks depending on the complexity and content volume.


Do you help us fix the website if it breaks down?

Yes, we’ll assist your every need in getting the website back up and running ASAP. This is included in your maintenance plan.


Can you make websites mobile friendly?

All of our websites that we create are mobile friendly.


I am unsure if a new website will help my business. Do you have any insight on this?

In the new age of internet browsing called the Web 2.0, the way you display your products or services are critical in capturing your target customer. In general, the businesses still in the Web 1.0 era and with the worst websites, suffer from lost revenue.


Are you going to help us optimize once the website is up and running?

Yes, we’ll optimize your platform continuously as a part of the maintenance plan.


Is it difficult to move website content to a brand new platform?

Of course it can be challenging for the developer on occasion, however, for the owner of the business it is a seamless process. We do all of the heavy lifting.